What We Do

Everything we do comes down to fostering a community of love and support for our newest neighbors.

Our Mission

Hello Neighbor works to improve the lives of recently resettled refugee and immigrant families by matching them with dedicated neighbors to guide and support them in their new lives.

Our Vision

Hello Neighbor envisions a welcoming, inclusive, and vibrant Pittsburgh and America, whose newest neighbors can realize their dreams of success and prosperity. We aspire to see communities where everyone is valued for their diverse perspectives and are empowered to rebuild their lives with dignity and respect.

Our Values

Refugee-First Mindset

We believe that all of our work should start with the best interests of the refugees that we serve as voiced by them.

Cross-Cultural Sensitivity

We believe in having a thoughtful approach toward the refugee families we support. We know the best answers come from really listening to the needs of the community and that trauma-informed care impacts programmatic support.

Dignified Storytelling

We believe in protecting the privacy and dignity of refugee families by sharing their stories in a respectful way. We strive to be mindful of and sensitive to the journeys and trauma these stories may represent.

Cultivating Community

We believe the most important aspect of our program is the human connection and trust that comes from mentor/mentee relationships. Listening and connecting over shared experiences helps to foster a community that transcends cultures.

Inclusive Support

We believe in welcoming and standing beside all refugees and immigrants— regardless of race, religion, age, national origin, citizenship status or sexual orientation—and honoring their experiences and voices with a spirit of acceptance and belonging.